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Fact Sheet

 

 

NAME: The Southern Florida Concierge Association

 

 

SFCA SOUTH BEACH OFFICES: 510 Lincoln Road

                                                         Miami Beach, FL 33139

 

ADDRESS: Post Office Box 630366

                    Miami, FL 33163

 

PHONE: 888-528-1555

FAX: 786-524-2939

 

MISSION STATEMENT: To foster and affirm the highest standards of concierge professionalism though effective networking, training, mentoring and information sharing, resulting in better service and ambassadors for the destination.

 

FOUNDED: June 1987 (Founders: Estella Collazo, Michele Stilla and Marc Romero)

 

PAST-PRESIDENTS: Marc Romero (1987), Michael Romei (1990), Karla Weiskopff (1992-94), Kay Cremeens (1994-96), Lourie Hulsbergen (1997), Miguel Pena (1997-1999), Ed Ponder (1999-2001), Estella Collazo (2001-2003), Ed Ponder (2003-2005), Kleber Topiol (2005), Charley Naranjo (2006-2007)

 

 

2007-2008 OFFICERS

 

President

Miguel Pena

Sheraton Yankee Clipper & Sheraton Yankee Trader

mpena@sfcaonline.com

Vice President

Kleber Topiol

Regent Bal Harbour

ktopiol@sfcaonline.com

Treasurer

Igor Omerhodzic

Loews Hotel, Miami Beach

iomerhodzic@sfcaonline.com

Secretary

Maria Elena Miller

Hyatt Regency Downtown, Miami

mmiller@sfcaonline.com

Past President

 

 

 

 

 

 

Charley Naranjo

Mayfair Hotel & Spa, Coconut Grove

cnaranjo@sfcaonline.com

Past President

 

 

 

 

 

 

Ed Ponder

Delano Hotel

eponder@sfcaonline.com

 

 

PAST PRESIDENT & FOUNDER

 

 

Estella Collazo

Water Garden

ecollazo@sfcaonline.com

 

 

DIRECTORS

EVENTS & MEETINGS

 

 

Alejandro Rivera

Residence du Cap

arivera@sfcaonline.com

EVENTS & MEETINGS

 

 

Danilo Guirola

Bentley Beach Hotel

dguirola@sfcaonline.com

BYLAWS & ETHICS

 

 

Tara Gartner

Duo Condominium

tgartner@sfcaonline.com

SPONSOR RELATIONS

 

 

Amparo Valbuena

Marriott South Beach

avalbuena@sfcaonline.com

EDUCATION &

COMMUNITY OUTREACH

 

 

Francois Calixte

Conrad Hotel, Miami

fcalixte@sfcaonline.com

EDUCATION &

COMMUNITY OUTREACH

 

 

Rommel Velez

Holiday Inn Port of Miami

rvelez@sfcaonline.com

CONCIERGE RELATIONS

 

 

 

 

 

 

 

 

 

 

 

 

 

Carmen Baella

Mayfair Hotel and Spa

cbaella@sfcaonline.com

 

 

ADVISORY PANEL TO THE BOARD

 

 

Ralph Capdevila

Miami Seaquarium

 

Harvey Dana

Morris Visitor Publications

 

DeAnne Graham

Welcome & Bienvenidos Magazines

 

Alex Malek

Worldwide Limousines

 

 

 

 

 

 

 

 

 

 

 

 

Gisela Marti

Greater Miami Convention & Visitors Bureau

 

 

 

 

 

 

 

 

 

 

 

 

Gerry Quinn

Quinn's Restaurant

 

 

CONCIERGE INDEX

 

 

Patricia Letakis

Chief Editor

 

Julio Fabre

Sales & Marketing

 

To send a message to the entire Board of Directors, please send your email to BOD@sfcaonline.com

 

 

 

MEMBERSHIP: Over one-hundred thirty-seven concierge members representing forty-seven fine hotels, resorts and condominiums in Miami-Dade, Broward and Palm Beach counties and the Florida Keys.

 

PURPOSE:

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To bring together concierges in hotels, resorts and selected condominiums and as such to establish and promote high professional and ethical standards.

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To encourage friendship and communication among concierges and related guest service personnel in South Florida, the United States and throughout the world.

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To expand and assist in the training of those entering the concierge profession and, in general, to promote, foster, enhance, and improve the technical skills and professionalism of concierges and guest service personnel.

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To coordinate, promote and assist in the activities and interests of concierges.

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To foster the development of the role of the concierge in the hotel industry and tourism in general.

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To maintain the highest standards of concierge service.

 

COMMUNITY: The Southern Florida Concierge Association has sponsored and participated in various community and charity projects including Aids Walk Miami, Riccardia Programs. We have also donated scholarships to the International Concierge Institute (I.C.I.), financially assisting individuals who would like a formal training in the Concierge profession

 

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